Content of the training modules

IBT/M1: Train the trainer (3 days)

Our train-the-trainer module means developing your own personal style as an intercultural trainer and the enhancement of your training skills. How to use non-verbal and verbal communication effectively to motivate & activate participant involvement and how to systematically and strategically improve your rapport with your training group. How to determine participants' training needs and how to effectively structure a training session using psychological models of learning styles and perception channels to meet the needs of different participants. How to handle questions and difficult training situations. How to create an appropriate 'media mix' for your learning group. This module combines short training inputs on these topics with practical presentation and training sessions that focus on learning by doing. Specific fruitful feedback including video analysis allows you to communicate authentically, with confidence and conviction with your target groups. Video recordings of your own performances will be made available to you post-training to enhance your long-term improvement. 

IBT/M2: Developing intercultural training programmes (3 days)

Successful intercultural training sessions and programmes are designed to consider a variety of factors. The homogeneous or heterogeneous goals and needs of the participants, the type of training required and the context in which the training is to take place. In this module you learn to systematically address these issues to create participant-centered learning situations. Furthermore you will examine when and how to use key methods used in intercultural training, including handling critical incidents, culture standards and culture assimilators. At the end of this module you will have gained a practical understanding of how such methods for intercultural learning can be applied and structured in your training sessions and how you can design your own training materials. We will also consider the issue of culture-specific and culture general training and how these can be combined and balanced in intercultural training. 

IBTM3: Effective moderation (2 days)

Managing meetings and workshops means managing communication and decision-making processes to advance the agenda from the outset to a satisfactory agreement with clearly defined measures and results. As an intercultural facilitator you have the task of accompanying and leading a process of group dynamics, by attaining acceptance of your role by the group as well as by providing a framework structure that is motivating, controlled, and target-oriented. In this module you will experience and actively practice the role of the moderator at first hand. The feedback you receive will help you to develop and enhance your ability to apply moderation tools and techniques systematically. You will gain input on workshop design, facilitating workshops for international teams and how to handle difficult situations in a moderation. 

IBTM4: Implementing and designing simulation and activities (2 days)

Communication exercises, experiential activities, case methodology and cultural simulations are some of the most frequently used methods when developing intercultural awareness and the ability to communicate across cultures. In this module you will experience a cross-section of the simulations and activities available on the market and to discover the important aspects to consider when carrying out simulations and intercultural communication activities. Once acquainted with the material and how it should be applied, we will then take the time to invest this know-how into considering how you can develop your own activities and simulations for the purposes of your target groups in intercultural business training. 

IBTM/5: Evaluation and certification: (2 days)

The Intercultural Business Trainer/Moderator training programme is concluded by practical and written training and moderation tests designed to meet the standards and guidelines of the 'Deutsche Gesellschaft für interkulturelle Trainingsqualität (DGIKT) e.V.'