Intercultural communication and cooperation

In this seminar you will increase your awareness of the characteristics of your own culture from the perspective of other cultures. You will increase you awareness of other cultures and will recognise the traps which can arise from cultural differences. You will learn how to manage your foreign contacts successfully .  Furthermore, this training will offer you an insight into the specific cutlures from your business environment. You will discover how you can develop and strengthen an intercultural cross-border team.

Contents: 

• Cultural Awareness: Increasing your sensitivity when dealing with other cultures
• Understanding Intercultural value systems and orientation systems
• Managing stumbling blocks in intercultural communication
• Intercultural communication and our perception of “normality“’
• Strategies for handling conflict in a cross-cultural context
• Do’s & don’ts when dealing with selected target cultures, i.e. Great Britain
• Communication and listening styles in different cultures
• Working in cross-cultural virtual teams
• Long distance trust-building: Developing trust in an international, virtual team
• Delegating and discipline in cross-border teams

Seminar language: German or English as preferred by the customer

Format:
• one-hour webinar (online lecture) 7-10 days before the training
• 2 day training (max. 8 participants) or 3 day training (max. 14 participants)