Conflict Management

This training is designed to enable you to develop your know-how in handling conflict situations and solving conflicts that are part and parcel of your daily business life.

You will have the opportunity to reflect on your own conflict behaviour and to consider new strategies for addressing and resolving conflicts effectively. At the end of the training you will be aware of various tools and techniques for developing your own conflict and mediation competence. A combination of exchange of experience and theoretical input will enable you to develop ideas and specific strategies on how to manage conflict situations in future.

Format:
one-hour webinar (online lecture) 7-10 days before the training
2 day training (max. 8 participants) or 3 day training (max. 14 participants)
  The seminars can take place in different languages: English, Italian, French, Spanish or German language - whichever you prefer.