Intercultural negotiation

In these times of glaobalisation and mergers, many managers increasingly need know-how for successful negotiation with partners, customers and colleagues from different cultures.
Intercultural negotiation can only be successful if the business partners involved are able to achieve a sensible process of dialogue and of mutual decision-making.

This training is designed for project managers, leaders and consultants who would like to improve their persona ability to manage intercultural negotiations. This ability requires on the one hand an understanding of the principles of solution-oriented negotiation and on the other hand an awareness of in which ways negotiation is influenced by culture. Because how we perceive behaviour and how we communicate in negotiations are decisive factors in intercultural negotiation situations 

• Contents:
• • Understanding and applying the principles of WIN-WIN negotiation
• • Discovering the differences in perception in negotiation situations
• • Learning how to handle cultural differences in relationships, rules and behaviours
• Experiencing how to develop creative solutions with business partners
• Analysing cultural orientation systems and culture specifics of selected cultures
• Perception and the management of cultural differences
• Improving your ability to understand and to be understood
• Seminar language: German or English as preferred by the customer

Format:
• one-hour webinar (online lecture) 7-10 days before the training
• 2 day training (max. 8 participants) or 3 day training (max. 14 participants)