Develop your capabilities as a Trusted Advisor and strategic partner for your clients.

 

What can you expect from our training on Trusted Advisor?

Successful Trusted Advisors go beyond delivering expertise. They build lasting trust, understand their clients’ strategic challenges, and serve as credible partners in important business decisions. In this training, you will strengthen your ability to establish trusted relationships across different management levels, identify client needs through empathy and active listening, and lead conversations with confidence, professionalism, and strategic focus. You will enhance your executive presence, increase your personal impact, and develop the skills required to communicate authentically and effectively, even in demanding situations. As a result, you will be better equipped to build long-term client relationships and create sustainable business value.

The focus of the training is:

  • Developing the Trusted Advisor mindset and a sustainable advisory role
  • Building trust through authentic and empathetic listening
  • Connecting with and influencing clients through empathy
  • Rapid trust building techniques
  • Using trust as the foundation for long-term client relationships and cross-selling
  • Professional communication through strategic questioning techniques
  • Managing stakeholders across different decision-making levels
  • Influencing: How to Get What You Want
  • Understanding different client types and adapting your communication
  • Building long-term advisory relationships
  • Practice-oriented role plays covering typical consulting challenges with individual feedback

Get to know us

Get to know us with a free taster for your company. Would you like to gain an impression of how we work in our in-house training?

Sure! Book a 1 hour live online freelearning session for you, your company or your team on one of our training topics! Just drop us a line to book your sessions!
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How do we offer our trainings?

We offer this Blended Online Live Training (BOLT) as in-house live face-to-face training, or a live online training solution or indeed as hybrid training consisting of participants attending face-to-face and others joining live online. Your learning process is complemented by selected pre- and post-training asynchronous learning elements in your dedicated virtual classroom.  

The format, content and duration of your BOLT learning solution is aligned with you and optimized to meet your needs and your participants’ learning objectives.

You can choose from the following languages for your training: English, German, French, Italian, Spanish and Turkish.

Please contact us for further informations.