Welcome to your educast on non-violent communication. A communication process developed by Marshall Rosenberg. Non-violent communication maintains the problems, issues, conflicts between groups or individuals that often arises from confusion and miscommunication about our human needs, our emotions or what we want someone to do. If the wrong message is communicated and we don’t get the response we’re hoping for people may instead reserve to stronger, more coercive, less helpful language which is summarized by this word: violent. In the business context non-violent communication i soften used as a way to ensure clear communication, to avoid misunderstandings, to avoid escalation and conflict.
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