Learn how to motivate and develop performance by making clear observations and accurate suggestions for improvement.

What can you expect from our Feedback and Motivation training?

In this training course you will learn how to give feedback in a way that allows team members to benefit most from it. You will become acquainted with the ingredients required so that feedback that reaches its recipient. In practical exercises and role plays you will have the opportunity to train how to solve even tricky feedback situations. Furthermore, you will look into cultural impacts on giving and receiving feedback. There will also be room for reflecting on the relationships you have with the members of your team and for discussing your own feedback cases.

The focus of the training is:

  • Our feedback culture
  • Preconditions for successful feedback: trusting relationships in my team
  • Ingredients for helpful feedback
  • The art of describing observations
  • I-messages and You-messages
  • Feedback and emotions
  • How to motivate team members
  • Customers, managers, colleagues: how to give feedback upwards, outwards and sideways
  • How to handle difficult feedback situations
  • How to receive feedback in a professional way
  • Cultural impact on feedback

How do we train?

This training is available as an in-house event for companies.

Our Blended Learning solutions are designed to meet your requirements, preferences and the learning objectives of your participants.

We offer live training either as live face-to-face classroom training or as online training. Whether live face-to-face or live online training, our live training is characterised by a high level of active doing, interaction & learning transfer.

In advance of the training we can provide preparatory learning and exercise sequences in your dedicated virtual classroom on our assist Virtual Campus.

This enables us to optimise the time in the live training for hands-on learning and learning transfer.

The access to online learning content after the live training ensures the long-term sustainability of newly developed competencies.

The learning content on the assist Virtual Campus is specifically designed for mobile learning on your smartphone, tablet or PC.

Choose your training language: We offer our training in English, German, French, Italian or Spanish.

Interested? Please contact us to find out more.

Our Educast – Giving and receiving feedback: