An international team without conflicts is a utopia. Working in an intercultural team leads quite naturally to culture-related problems. We show you how to avoid and resolve culture-based friction and conflicts.


What can you expect from our Intercultural Conflict Management training?                                 

Due to your work in an international organisation, you have to deal with people from different cultures. This leads to a significant need for background knowledge and skills required to handle the difficulties which arise daily in an intercultural environment. In this training course you will learn how to work together with counterparts from other cultures constructively and culturally appropriately.

The focus of the training is: 

  • Different, culture-related perceptions of conflict across cultures.
  • Recognising conflict potential through differences in verbal and non-verbal communication.
  • Culture-based willingness to address conflict.
  • Different handling of content and relationship level conflicts in intercultural comparison.
  • Hierarchy as a potential cause of conflict in international business contexts.
  • Uncertainty avoidance and uncertainty tolerance as culturally-relevant needs.
  • Unifying WIN-WIN strategies in cultural differences.
  • Intercultural mediation as leadership tool.

Get to know us

Get to know us with a free taster for your company. Would you like to gain an impression of how we work in our in-house training?

Sure! Book a 1 hour live online freelearning session for you, your company or your team on one of our training topics! Just drop us a line to book your sessions! 

How do we train?

We offer this Blended Online Live Training (BOLT) as in-house live face-to-face training, or a live online training solution or indeed as hybrid training consisting of participants attending face-to-face and others joining live online.

Your learning process is complemented by selected pre- and post-training asynchronous learning elements in your dedicated virtual classroom

The format, contents and duration of your BOLT learning solution is aligned with you and optimized to meet your needs and your participants’ learning objectives.

You can choose from the following languages for your live online or live face-to-face training: English, German, French, Italian, Spanish and Turkish.

Please contact us for further information.

This training is only available as an in-house event for companies

Our Blended Learning solutions are designed to meet your requirements, preferences and the learning objectives of your participants.

We offer live training either as live face-to-face classroom training or as online training. Whether live face-to-face or live online training, our live training is characterised by a high level of active doing, interaction & learning transfer.

In advance of the training we can provide preparatory learning and exercise sequences in your dedicated  virtual classroom on our assist Virtual Campus.  This enables us to optimise the time in the live training for hands-on learning and learning transfer.

The access to online learning content after the live training ensures the long-term sustainability of newly developed competencies.

The learning content on the assist Virtual Campus is specifically designed for mobile learning on your smartphone, tablet or PC.

Choose your training language: We offer our training in English, German, French, Italian or Spanish.