Develop your ability to prevent, recognise and resolve conflicts.
What can you expect from our Conflict training?
In this conflict training course you will have the opportunity to reflect on your own conflict behaviour and to consider new strategies for addressing and resolving conflicts effectively. You will discover how to regard conflict as an opportunity and how to diagnose conflicts in work situations. Furthermore you will discover how to unify your underlying interests with those of your conflict counterparts in order to achieve long-lasting WIN-WIN solutions.
The focus of the training is:
- Recognising conflict in the early stages
- Regarding conflict as an opportunity
- Conflict escalation and de-escalation
- Psychological aspects of conflicts
- Your personal conflict style
- Successful conflict prevention
- Successful conflict resolution strategies
- Recognising your own contribution to conflicts
- Handling emotions and emotional outbursts
- Achieving WIN-WIN solutions in conflicts
How do we train?
This training is only available as an in-house event for companies
Select from 5 different training languages: German, English, Italian, French and Spanish.
The duration of the face-to-face training is designed to meet your needs, your participants’ learning objectives and the size of the group.
To optimise the effectiveness of the learning process we offer optional Blended Learning elements from our assist Virtual Campus.
Please contact us for further information.