Develop your ability to prevent, recognise and resolve conflicts.
What can you expect from our Conflict training?
In this conflict training course you will have the opportunity to reflect on your own conflict behaviour and to consider new strategies for addressing and resolving conflicts effectively. You will discover how to regard conflict as an opportunity and how to diagnose conflicts in work situations. Furthermore you will discover how to unify your underlying interests with those of your conflict counterparts in order to achieve long-lasting WIN-WIN solutions.
The focus of the training is:
- Recognising conflict in the early stages
- Regarding conflict as an opportunity
- Conflict escalation and de-escalation
- Psychological aspects of conflicts
- Your personal conflict style
- Successful conflict prevention
- Successful conflict resolution strategies
- Recognising your own contribution to conflicts
- Handling emotions and emotional outbursts
- Achieving WIN-WIN solutions in conflicts
How do we train?
This training is available as an in-house event for companies.
Our Blended Learning solutions are designed to meet your requirements, preferences and the learning objectives of your participants.
We offer live training either as live face-to-face classroom training or as online training. Whether live face-to-face or live online training, our live training is characterised by a high level of active doing, interaction & learning transfer.
In advance of the training we can provide preparatory learning and exercise sequences in your dedicated virtual classroom on our assist Virtual Campus.
This enables us to optimise the time in the live training for hands-on learning and learning transfer.
The access to online learning content after the live training ensures the long-term sustainability of newly developed competencies.
The learning content on the assist Virtual Campus is specifically designed for mobile learning on your smartphone, tablet or PC.
Choose your training language: We offer our training in English, German, French, Italian or Spanish.
Interested? Please contact us to find out more.