Effective communication is one of the most important pillars for successful co-operation –
in the company and with clients.
What can you expect from our training on Communication?
The primary goal of this training course is to develop strategies to efficiently achieve and maintain successful rapport with your business contacts as a foundation for effective dialogue
You will learn how to appropriately apply the key elements of communication in dialogue and effectively manage discussions. You will implement this know-how in practical exercises and reflect on your own strengths and weaknesses. You will make the most of your personal style of communication through specific feedback during the training.
The focus of this training is:
- Personal communication style
- Establishing and maintaining “Wavelength”
- Active listening as the foundation of empathy
- The power of asking questions.
- Giving and receiving feedback.
- Considering the subject level and the relationship level.
- Recognising perception channels.
- Using verbal and non-verbal communication.
How do we train?
This training is available as an in-house event for companies.
Our Blended Learning solutions are designed to meet your requirements, preferences and the learning objectives of your participants.
We offer live training either as live face-to-face classroom training or as online training. Whether live face-to-face or live online training, our live training is characterised by a high level of active doing, interaction & learning transfer.
In advance of the training we can provide preparatory learning and exercise sequences in your dedicated virtual classroom on our assist Virtual Campus.
This enables us to optimise the time in the live training for hands-on learning and learning transfer.
The access to online learning content after the live training ensures the long-term sustainability of newly developed competencies.
The learning content on the assist Virtual Campus is specifically designed for mobile learning on your smartphone, tablet or PC.
Choose your training language: We offer our training in English, German, French, Italian or Spanish.
Interested? Please contact us to find out more.